ABOUT THE FLOOR STORE
We are a full-service floor covering company that is a locally owned and family operated business. We offer sales and installation of all your flooring needs. Furthermore, we carry most major brands including Mohawk, Armstrong, Bruce, Congoleum, and Shaw. We carry hardwood, tile, luxury vinyl, carpet, and laminate products. We are proud to have served the Bethalto/Riverbend area for 20 years and completed thousands of flooring projects.
Mission Statement!
The Bethalto Floor Store will provide an honest and delightful experience from start to finish with every project.
- With a customer-first approach, everyone will feel welcomed and confident with the products we offer, the recommendations made for projects, the scheduling and ordering process, and the installation of their product.
- Our team will tirelessly work together to provide the best service with respect, professionalism, timeliness, and care.
- As a company, we strive to leave a legacy built on our quality, reputation, honesty, and active involvement in our community.
Core Values
Let Us Floor You!
1. Our first focus is you and your experience!
- Strive to make every aspect of your experience perfect.
- Your needs and desires come first.
- Provide excellent customer service every step of the way.
- We treat every project as if it’s our own family.
2. Tell us your needs.
- Work together to solve any problems and meet the needs of those around you.
- Actively communicate with teammates and you to meet needs and goals in order to get the desired outcome on every project.
- We help empower those around you to grow and keep a positive mindset.
3. Open and honest approach.
- Provide a cohesively authentic experience in sales, scheduling, installation, repairs, and every interaction in between.
- It’s easy to back up pricing when the quality of the experience speaks for itself.
4. We own our actions and mistakes.
- If we messed up an estimate? WE Own it. Materials issue? WE Own it. Problem with installs or schedules? WE Own it. Did something great? Thats what we expect!
- We will be proactive in finding solutions and harvest growth from the lessons learned.
5. We respect you and the work we are doing.
- Always courteous of the time of those we work with.
- We work diligently to deliver exceptional outcomes on every project with integrity and timeliness.
Kaylee Weber
OWNER
Kaylee Weber has bought Bethalto Floor Store from Bob Fritts. She has been a native to Bethalto and the St. Louis Metro East area all of her life and is excited to serve you.
FREE ESTIMATES
FREE estimate on your flooring project from our experienced team.
FREE FINANCING
FREE financing options and other offers available.
FRIENDLY STAFF
Friendly & experienced staff ready to serve you.
JENNIFER BREWER
Jennifer Brewer is a knowledgeable professional who is always ready to answer your flooring questions. She will also help you purchase the right floor type material based on your requirements at affordable prices.
